On 16 September 2016, the new iPhone 7 and iPhone 7 Plus models became available in the UK with customers able to pre-order as early as the 9th of September. As in the previous releases of older iPhone models, people line up for days outside the Apple stores to get their hands on these phones.
But barely two weeks after the successful release Apple has admitted that iPhone 7 has an issue. This has something to do with the headphone jack or rather the lack of it, a move that the company first considered to be a bold one to give way to the Lighting port.
According to reports, the Lighting EarPods malfunction. While music can still be heard, the controls become frozen so some functions are affected, such as the volume control, shortcuts for Siri and call answering features. They are pointing at the software as the culprit.
Lighting jack-based earphones use software to operate as opposed to the good old analog 3.5mm pairs. Since there are still glitches in iOS 10 and iOS 10.0.1, these things can happen.
The latest software for iPhones and iPads, the iOS 10 was in beta testing for months and now that it is out, Apple boasts of its extensive update as well as its new capabilities and features. Dubbed as the most advanced mobile OS in the world, updates include more animated and impressive ways to send messages, Siri working with new apps, improved 3D Touch, new design for Apple Music, Photos and Maps, among others.
But then again, this controversial Lighting EarPods incident happened. Despite the issue only happening at random, this can still be disappointing for mobile users. Meanwhile, Apple is already fixing the problem and this will be expected in the next update.
The 3.5mm port might be old school and the Lighting EarPods are state-of-the-art but still, many users are not happy about their EarPods freezing.